127A Leander Road, Brixton, London, SW2 2NB — near Brockwell Park.

What areas do you cover?

South London including Brixton, Herne Hill, Clapham, Balham, Dulwich, and Peckham. Home visits are available across these areas and video consultations are available nationwide.

How much does dog training cost?

Behaviour modification and obedience training is £80/hour on weekdays and £90/hour on weekends. Board & Train is £240/day. Daycare with training is £70/day (7 hours).

What qualifications does Nick have?

Nick holds the Level 4 PETbc Advanced Canine Behaviour Diploma and is a qualified psychotherapist with over 15 years of experience. He is fully insured with Protectivity.

My returns policy is in compliance with the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

General Returns Policy

You can return your dog lead for a full refund or exchange if you change your mind, provided you meet the following conditions:

Time Frame: You must return the item within 30 days from the date you received it.
Condition: The dog lead must be unused, clean (free from pet hair, dirt, or odors), and in its original, saleable condition with all tags attached.
Proof of Purchase: A valid receipt, order confirmation, or proof of transaction is required.

How to Initiate a Return

Contact Me: To initiate a return, please contact me at: nick@southlondondogtraining.co.uk or use my online returns portal. Please quote your order number and the reason for the return.
Packaging: Securely package the item to prevent damage during transit.
Return Shipping:
- Change of Mind: You are responsible for the cost of return shipping for unwanted items. We recommend using a tracked service and obtaining proof of postage as we cannot be responsible for items lost in transit.
- Faulty Items: If the item is faulty, I will cover the return postage costs and provide you with a pre-paid returns label.

Exceptions and Special Cases

Faulty or Damaged Items: If your dog lead is faulty or arrives damaged, please contact me immediately/within 48 hours of delivery. I will arrange a replacement, repair, or full refund, and will cover all associated postage costs. Your statutory rights remain unaffected.
Personalised/Custom Items: I regret that I cannot accept returns for custom-made or personalised dog leads unless they are faulty.
Used Items: I cannot accept returns on dog leads that show signs of use, wear and tear, odour or damage.

Refunds and Processing Time

Once I receive and inspect your returned item, I will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 working days to your original method of payment.

For any questions regarding my returns policy, please contact me